Customer Services Manager-Gibraltar LT270406I

• This major international on-line gaming and sports betting company have an opportunity for a Customer Services Manager to head up their customer services team. Your responsibilities will include improving effectiveness and quality standards across the Company, including:-
  Improving smooth running of Customer services
  Ensuring that a favourable perception of the Company is created for all Customers.
  Driving the culture for continuous improvement.
  Report writing and data analysis.
  Monitoring of KPI¨s
  Train, developing and assessing team members.
  Delivery of best in breed service.
  As a successful candidate you will have several years experience managing teams in a customer service environment, excellent communication skills, be computer literate and be self motivated and have the ability to motivate others. Salary will be commensurate with experience. Please apply online at www.wemploy.com or call 902 021 200.
  

  28 Apr 2006, 01:42 Anonymous