Samsung bought from PhoneHouse Belgium = abusing and mocking clients

• Further on this unpleasant experience shared below, I may share mine which is not much brighter: the Samsung telephone that Phone House sold me was 299 euros and it gave two defects on the ninth month after the purchase. I brought it to the PhoneHouse shop where I made the purchased and which issued me the warranty papers. Since then, T_H_R_E_E M_O_N_T_H_S have passed and the phone has not been brought back from repair yet. Calling, faxing, writing them, going to the shops several times - nothing happens. PhoneHouse is one of the worst service companies I have ever encountered, the way they treat their clients is humiliating. Or perhaps this is Samsung's policy in terms of warranty? Whichever, the experience is repulisve. Consider avoiding both Samsung mobile phone products but especially PhoneHouse.

  Albena 07 Jan 2008, 07:14 - Report

Do not buy SAMSUNG cell phone, especially in Belgium...